Return Policy

All products to be returned must be in new condition with tags on merchandise.
Returns for credit will be issued at invoice price for 30 days from date of invoice. After 31 days the current web store price on item will be issued for credit.  Any returns after 31 days from invoice date will receive in-store credit only.
Thirty-one (31) days after receipt of merchandise, no item or items will be accepted for return without a 12% restocking fee.
Refunds are valid for ninety (90) days from date of purchase, and are subject to the restocking fee listed above. A copy of the sales slip is required.  No returns will be accepted after 90 days.
No merchandise will be accepted for return without a return authorization number clearly marked on the box. This return number can be obtained form our order desk, or by e-mailing sales@DetroitArms.com.
Shipping charges are not refundable.
Ship your return using the carrier of your choice - return shipping must be prepaid and is at the customer's expense. Remember to insure all shipments.
If an exchange is made the customer will only be responsible for shipping the merchandise back to us - Detroit Arms will take care of shipping the exchanged item back to the customer.
Any merchandise returned "cash or check on delivery" (COD) will not be accepted.
All returned merchandise must be accompanied by a copy of the invoice on which it was purchased.
Merchandise returned must be repacked in such a way as it is in saleable condition when received: original package intact, no writing on internal boxes, etc.
We recommend the use of a shipping method that includes tracking service, such as UPS Ground service.
Detroit Arms, LLC strives to provide accurate photos of all products, however colors and styles of products may vary

Claims
Any claim that goods have not conformed to specification will not be accepted without prior written authorization from Seller within thirty (30) days of the receipt by Purchaser of such goods. Otherwise, any such claims shall be deemed to have been waived by Purchaser. If Purchaser complies with the above notice requirements, Seller's liability shall be limited to refunding the purchase price of the goods in question. No damages or charges of any kind, either of labor, expenses or otherwise, suffered by Purchaser in repairing or replacing goods will be allowed.

Choice of Law
These terms and conditions of sale shall be governed and construed in accordance with the law of the State of Michigan.

Privacy Policy

Detroit Arms has a long-standing commitment to safeguarding the privacy of information entrusted to us. The privacy principles and procedures set forth below are intended to tell you how we collect, use, and distribute user information via our primary public website (www.DetroitArms.com). This statement also applies generally to all websites operated by Detroit Arms (and its affiliates). This statement does not cover information collected from sources other than Detroit Arms websites.

Specific Detroit Arms Sites and Services - Detroit Arms offers a wide variety of services, and operates through a number of websites. Many of these have their own privacy statements that describe the specific data collection and use practices of the particular product, service, or site. We encourage you to review the privacy statements for those sites, services and products that you use. Unless more-specifically addressed (or to the extent otherwise provided) in those other privacy statements, the terms of this General Privacy Statement govern your interaction with Detroit Arms.

Types and Uses of Personal Information - If you use this website, personally identifiable information about you may be collected and processed by Detroit Arms employees. In general, we only collect such information (such as your name, address, phone number, e-mail address, and type of business) when you knowingly provide it to us. Additionally, Detroit Arms may automatically collect or process personally identifiable data (such as your Internet domain or IP address) as part of the operation of this website or during the course of your activities on or use of this website. In nearly all cases this data may be collected or processed by, and transferred to, Detroit Arms facilities in the United States and in other countries where Detroit Arms does business; the data is then subject to the legal systems of those countries. By using this website (which resides in part on servers located in the United States), you unambiguously consent to any collection, processing, transfer or use of any personal data. If you do not consent to any collection, processing, transfer or use of such information, please discontinue use of this website.
Sharing with Other Detroit Arms Companies - We share much of our data, including personally identifiable information about you, with our affiliates throughout the world. To the extent that these entities have access to your information, they will follow privacy practices no less protective than our practices described in this document, to the extent allowed by applicable law.
How Personal Information Is Shared With Third-Parties - Without the user's consent, Detroit Arms will not sell, trade, or disclose the user's personally identifiable information to third parties that want to market products to the user. However, Detroit Arms may disclose information to third parties assisting us in carrying out a transaction or providing a service for you (e.g., packaging, sending and delivering purchases and information to you, clearing credit card transactions, or performing statistical analyses of our services), or in connection with merger and acquisition discussions. Additionally, Detroit Arms may disclose information when required by subpoena, search warrant, or other legal process, or in response to activities that are unlawful or a violation of Detroit Arms rules for use of the website, or to protect and defend the rights or property of Detroit Arms.

Security Measures - Detroit Arms has implemented technological and operational security processes to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. While no security measure can guarantee against compromise, Detroit Arms regularly reviews and updates its security measures in an effort to provide appropriate security for all information held by Detroit Arms.

Modifications to Statement - Detroit Arms reserves the right to change, modify, or update this statement at any time without notice. We indicate the date of the current statement below, so you know when it was last updated.
Access and Accuracy - Detroit Arms wants to maintain only accurate information about users of the site. You can request individual information that has been gathered about you by contacting Detroit Arms. Upon receipt of appropriate identification information, Detroit Arms will provide you with access to the personally identifiable information that it maintains about your use of Detroit Arms websites or which you have supplied to Detroit Arms via a Detroit Arms website. If you find factual inaccuracies, please notify Detroit Arms so that they may be corrected.

Data Retention - Detroit Arms will not retain your personal information longer than is necessary for the purpose it was collected.

Children - Detroit Arms takes children's privacy seriously. Detroit Arms asks children under the age of 13 not to send any personally identifiable information to Detroit Arms websites without the consent of their parents or guardians. Detroit Arms encourages all parents and guardians to instruct their children in the safe and responsible use of personal information on the Internet. Detroit Arms will not knowingly collect, use, or disclose to third parties any personal information collected from children, and we are committed to complying with applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act (COPPA).

Linked Websites - We provide links to third party sites. Since we do not control these websites, we encourage you to review the privacy statement posted on these (and all) third party sites. Detroit Arms is not responsible for the privacy statements or practices of sites and services controlled by other companies or organizations.

Use of Cookies - Detroit Arms may use "cookies" in connection with operation of its websites. Cookies are small pieces of information that are stored on your computer by the Detroit Arms website server. Cookies are used for record-keeping purposes-the stored information can be retrieved by the Detroit Arms website server when you return to the website. This allows Detroit Arms to personalize or regulate the use of the site, and also permits Detroit Arms to automate the access and data-entry functions of the site (e.g., login information), to store on-line ordering information for purchases you may make while visiting the site, and to tailor the appearance or presentation of the site to your preferences or interests. In general, we do not use cookies to track the navigational habits of identified users without the user's consent. If you visit our sites to read or download content, much of the information we do collect is statistical only (e.g., the domain from which you access the Internet, the date and time you access our site, and the Internet address of the website from which you linked directly to our site) and not personally identifiable. We use this information about the number of visitors and their use of the sites in aggregate form to make our sites more useful and attractive to you.
The use of cookies is common in the industry, and they are used at most major websites. Cookies will not be used to pass any information from your computer except the specific information placed into the cookie from one participating Detroit Arms website when the cookie is retrieved by another participating Detroit Arms web site. You may wish to adjust your Web browser to inform you whenever a cookie is to be used, or to reject all cookies automatically. However, if you elect not to accept cookies, some parts of the website may not function properly or permit access. For more information on cookies, see http://www.cookiecentral.com/faq.htm and http://www.privacychoices.com
Contact Information - Customers should direct comments or questions regarding this statement to their Detroit Arms representative; employees to their Personnel representative; all other inquiries should be directed via this form.

Last updated: July 6, 2008